Demo

IT Support Specialist

Baton Rouge Telco FCU
Denham Springs, LA Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

We are currently searching for an IT Support Specialist to join our team. If this sounds like you, we'd love to chat!

Job Description

  • Provides on-going support to all Credit Union staff in the use of end-user hardware and software products; provides limited assistance to users developing applications with the standard user products; notifies users of useful new features available through product updates.
  • Assists in troubleshooting, maintenance, and repair of PCs, printers, terminals, etc., coordinating with vendors and other IT staff to resolve hardware, software, and network problems as necessary.
  • Installs end-user hardware and PC software; ensures that Credit Union employees know how to care for and maintain their terminals, printers, and PCs and understand procedures for data backup, network access, etc.
  • Trains Credit Union staff to use standard PC-based office automation software tools by providing formal training and coordinating third-party training providers.
  • Demonstrates the Credit Union's Core Values (Service with an EDGE, Solutions, Adaptability, Respect, Accountability).
  • Performs other job related duties as assigned.

Requirements

  • Three to five years of similar or related experience.
  • A two-year college degree, completion of a specialized certification or licensing, completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
  • Hours are 8 : 00AM to 5 : 00PM. Some after hours or weekend work may be required.
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