What are the responsibilities and job description for the Member Services Representative I position at Baton Rouge Telco FCU?
We are currently seeking a Member Services Representative to join our team at our Goodwood branch. If this sounds like you, we'd love to chat!
Job Description
- Receives and processes member financial transactions, including deposits, withdrawals, transfers and loan payments.
- Balances daily transactions and verifies cash totals. Investigates and resolves any out-balance situations.
- Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat, etc.
- Identifies opportunities and cross sells/offers products and services to our members.
- Properly scans checks received in a timely manner and clears on us checks.
- Demonstrates the Credit Union’s Core Values (Services, Solutions, Adaptability, Respect, Accountability).
- Performs other job duties as assigned.
Requirements
- Six months to twelve months of similar or related experience.
- A high school education or GED.
- Hours are Monday - Friday 8:00AM - 5:00PM.
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