What are the responsibilities and job description for the Administrative Assistant - Sales position at Battle House Hotel and Spa/PCH Resorts?
Job Title: Administrative Assistant
Company: PCH Hotels & Resorts
Company Description:
Hospitality with Heart & Soul - Our tagline explains what we do in a memorable way! Hospitality with Heart & Soul speaks to our commitment to deliver heartfelt service to guests, associates, owners, and the community. Our people are genuine, sincere, and salt of the earth. We manage our hotels with care and pride - and the experiences we deliver feel like you've arrived at the heart and soul of hospitality. PCH Hotels & Resorts continues to impact the industry. Our connection with associates, owners, and partners elevate our properties, people, communities, and guest experiences. Since 1999, we've exceeded expectations, gaining international recognition from Travel Leisure Magazine, Conde Nast Traveler Magazine, and more. We attribute our success to our strongest asset: our hardworking team of over 2,000 associates. Our company, the largest hospitality company in Alabama, is poised for growth and we continue to expand our presence across the country in the lifestyle segment, creating a diverse portfolio of all hotel types.
Overview:
We are seeking an organized and detail-oriented Administrative Assistant to join our team at PCH Hotels & Resorts. The ideal candidate will play a crucial role in supporting daily operations by providing administrative assistance to the Sales Department.
Responsibilities:
- Manage office tasks such as organizing files, scheduling appointments, and handling correspondence.
- Answer phone calls and direct inquiries to the appropriate personnel.
- Provide proofreading support for documents and communications.
- Utilize computerized systems for data entry and record keeping.
- Offer customer support by addressing inquiries and resolving issues promptly.
- Assist executives or managers as needed.
- Maintain professionalism and excellent phone etiquette at all times.
Requirements:
- Proven experience in organizational tasks within an office setting.
- Familiarity with phone systems and handling incoming calls effectively.
- Proficiency in proofreading documents for accuracy.
- Ability to work with computerized systems efficiently.
- Strong customer support skills with a focus on problem-solving.
-Proficiency with Microsoft Office to include, Word, Excel, PowerPoint and Outlook.
- Excellent phone etiquette and communication skills.
Join us at PCH Hotels & Resorts where we value genuine hospitality that comes from the heart and soul. If you are ready to contribute your organizational skills and passion for exceptional service in a dynamic environment, we welcome your application.
(Note: All positions at PCH Hotels & Resorts are paid positions.)
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16