Administrative Assistant - Sales

At Battle House Hotel and Spa and Riverview Plaza Hotel we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary role of a Banquet Administrative Assistant is to provide efficient administrative support to the Banquet department, help streamline operations, and assist the Maitre d' to ensure a smooth operation of banquet services. This role is responsible for securing Banquet Event Orders for scheduling purposes, processing and posting banquet checks, and following closing procedures. This role will also update the Banquet checks daily, maintain office supplies inventory, and order additional labor from staffing agencies when required. This role requires excellent organizational and time management skills, strong attention to detail, effective communication abilities, and proficiency in various software and office tools.

• Efficiently and knowledgeably operate NGS (Next Generation System), a specialized software used for managing banquet operations.
• Secure Banquet Event Orders (BEOs) for scheduling purposes, ensuring that all event details are accurately recorded.
• Follow closing procedures diligently, ensuring that all aspects of banquet events are handled smoothly and professionally.
• Update and process Banquet checks daily with actual guest counts, and promptly make any necessary additions or deletions to maintain accurate records.
• Collaborate with the Maître d to review closing procedures and accounts as needed, addressing any discrepancies or issues that may arise.
• Maintain effective communication with the Sales/Catering staff to obtain up-to-date scheduling information and promptly address any changes or adjustments.
• Produce comprehensive Progress Reports on a weekly basis, tracking budgeted versus actual performance to provide valuable insights for improvement.
• Attend Banquet Event Order (BEO) meetings as required, contributing insights and ensuring a smooth flow of information.
• Monitor and maintain office pars, proactively ordering supplies when needed to support efficient banquet office operations.
• Utilize systems effectively to input daily event information, keeping it up-to-date and making necessary edits when required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)