What are the responsibilities and job description for the Transportation Dispatcher position at Bauer's Intelligent Transportation?
Job Summary
Bauer's Intelligent Transportation is currently seeking a experienced Dispatcher to join our San Francisco operation. This role involves direct monitoring of Charter, Transit and shuttle drivers, in real time ensuring safety and facilitating on-time performance. Qualified Dispatching Specialists should have at least 1- 2 years experience in logistics and vehicle routing.
Additionally, the ideal candidate should possess previous experience working in a high-pressure environment that operates with a sense of urgency.
Job Responsibilities:
- The Dispatcher will be facilitating client calls and communicating with drivers.
- The Dispatcher will be responsible for influencing positive employee morale and quality customer service.
- Monitors and completes driver sign-in and sign-out daily.
- Organizes route assignments.
- Monitors daily system performance.
- Participates in analysis and review of operating performance.
Talent Requirements:
- One (1) year previous Dispatcher experience preferred.
- The ideal Dispatcher must have a minimum of (2) years of Customer Service experience is preferred.
- High School diploma or equivalent.
- Experienced with dispatching software, such as Livery a plus.
- The Dispatcher must have the ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
- Demonstrate a high customer service commitment.
- The Dispatcher must be able to demonstrate professional phone etiquette.
- Knowledge of the metropolitan Bay Area.
"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- How many years of passenger transportation dispatch experience do you have?
Work Location: In person
Salary : $23 - $27
