What are the responsibilities and job description for the Client Care Specialist position at Bay Animal Hospital?
Job Description
Job Description
Bay Animal Hospital is seeking a Client Service Representative to join our team! Our CCSs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4 / 10 schedule and availability needed Monday-Saturday.
Full-time benefits and compensation :
- Compensation : $20-22 / hour, based on experience and skillset
- Health package : Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
Minimum qualifications and skillset :
Client service and communication
Get to know us :
Bay Animal Hospital has been serving the Manhattan Beach community for more than 30 years and is proudly AAHA accredited. Our team is comprised of multiple talented veterinarians, multiple RVTs, and a highly skilled support staff that is dedicated to providing exceptional medicine and building lasting client relationships. We have a stellar reputation (check out our online reviews!) and have been trusted to care for more than 235,000 pets. We also have great relationships with mobile specialists (ortho, cardio, ophthalmology) which expand upon our routine, soft-tissue, and dental services. Our hospital itself is in a great location off N Sepulveda Blvd, and just minutes from the shoreline. We have 8 exam rooms, a large treatment area, separate surgery and dental suites, and are well-equipped with digital radiology, new ultrasound machines, full IDEXX lab, electronic record keeping (Impromed), and more. If you’re dedicated to a career in veterinary medicine and eager to join a collaborative, high-caliber team, we encourage you to apply!
If you think you’d be an excellent addition to our growing team, we encourage you to apply today!
We look forward to hearing from you!
Salary : $20 - $22
