What are the responsibilities and job description for the Medical Front Office Representative position at BAY AREA ENT SPECIALISTS LLP?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are seeking a friendly and customer-oriented Front Office Representative to join the team at our Otolaryngology (ENT) office. As a Front Office Representative you will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.
To be successful in this role, you should have excellent communication skills, strong attention to detail, ability to multitask, an effective team player, experience using an EMR system, appointment scheduling, and payment collections. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
Office Hours: M-Th 8am-5pm F 8am-3pm (1hr lunch)
To be successful in this role, you should have excellent communication skills, strong attention to detail, ability to multitask, an effective team player, experience using an EMR system, appointment scheduling, and payment collections. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
Office Hours: M-Th 8am-5pm F 8am-3pm (1hr lunch)
Responsibilities
- Greet patients and provide an excellent patient experience
- Answer phone calls and schedule appointments
- Assist patients with paperwork
- Check-in and Check-out of patients
- Payment Collections
- Answer Simple billing questions
- Provide general customer service and attend to the needs of customers throughout their services
- Handle Medical records by attaching/scanning/faxing
- Perform any other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Employees are cross-trained to perform other jobs as needed. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
Benefits/Perks
- Great work-life balance
- Medical, Dental, and Vision Insurance
- 401K Retirement plan after 1 year
- Paid Holidays
- Paid Time Off
Salary : $14 - $16
