What are the responsibilities and job description for the ServiceNow FSO Tech Lead position at Bay Area Tek Solutions LLC?
Job Description
Job Title: ServiceNow FSO Tech Lead
Location: Saint Paul, MN (Onsite)
Technical Skills: (Primary)
ServiceNow-FSO
Customer Service Management
Custom Applications
ITSM
Integrations
Other details
Benefits/perks listed below may vary depending on the nature of your employment
Benefits And Perks
Job Title: ServiceNow FSO Tech Lead
Location: Saint Paul, MN (Onsite)
Technical Skills: (Primary)
- Hands on experience in implementing ITSM FSO CSM etc
- Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
- Validate requirements and highlight discrepancies
- Design solution and suggest technical best practices
- Provide domain architecture and the technical aspects of the project
- End to end guidance and review of FSO Implementation customization in ServiceNow
- Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
- Ensure information is accurate and feasible
- As this is an onsite role, must have strong written and oral communication skills.
- Insurance Domain Knowledge
- Strong ability to work with client stakeholders.
- Requirement Review and Work Effort Estimation
- ServiceNow Administration certification
- ServiceNow Implementation Specialist Certification FSO ITSM various tracks
- ServiceNow Master Architect Certification optional
ServiceNow-FSO
Customer Service Management
Custom Applications
ITSM
Integrations
Other details
Benefits/perks listed below may vary depending on the nature of your employment
Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave