Senior Accounts Receivable Specialist

The Bay Crane Companies are looking for a Senior Accounts Receivable Specialist to join our team.

The Bay Crane Companies were started in 1939 and have grown to become a leader in crane rental and specialized transportation solutions in the United States. Today the company is one of the 5 largest crane service companies in North America and operates under the names Bay Crane, Capital City Group, and Gatwood Crane out of 23 full service locations in Connecticut, Illinois, Massachusetts, Michigan, New Jersey, New York, Ohio, Rhode Island, Virginia and West Virginia. The position would be based out of the Bay Crane regional headquarters in Smithfield, Rhode Island.

As a Senior Accounts Receivable Specialist you will be responsible for managing the accounts receivable process, ensuring timely collection of outstanding invoices, and maintaining strong relationships with customers. This role involves analyzing aging reports, resolving disputes, and working closely with internal teams to improve cash flow. As our liaison between customers and branches, you will help us maintain positive relationships while balancing credit risks to help us reach our business goals and objectives.

Responsibilities:

• Collections Management:
• Proactively follow up on outstanding invoices and past-due accounts.
• Develop and implement effective collection strategies to minimize bad debt.
• Work with customers to resolve disputes, short payments, and delayed payments.
• Negotiate payment terms and settlement plans when necessary.
• Identify accounts requiring escalations, legal actions, or lien filings.
• Accounts Receivable & Cash Application:
• Process customer payments, ensuring accurate cash application.
• Reconcile AR accounts, including reviewing aging reports and unapplied cash.
• Maintain detailed records of collection efforts in the ERP system.
• Monitor credit limits and recommend adjustments based on payment history.
• Customer & Internal Communication:
• Serve as the primary point of contact for customers regarding AR-related inquiries.
• Work closely with project managers, sales teams, and contract administrators to resolve disputes.
• Communicate with operations and finance leadership about high-risk accounts and recommend action plans.
• Reporting & Analysis:
• Prepare and analyze AR aging reports to track overdue accounts and collection progress.
• Other duties assigned as needed.

Knowledge, Skills and Abilities

• Proficiency in ERP systems
• Strong negotiation and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to handle high-volume collections while maintaining positive customer relationships.
• Proficient in the use of Excel and other MS Office products.
• Excellent reading and language comprehension.
• Ability to work with a team at all levels of an organization.
• Effective communicator, both oral and written.

Education/Experience

Bachelor's Degree and 5 years of experience in accounts receivable and collections

Construction industry or similar work experience a plus.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person