What are the responsibilities and job description for the Front Desk Receptionist position at Bay Optical Laboratory?
POSITION SUMMARY: The position is for a full-time receptionist in a BUSY professional optical shop. The right candidate must be respectful, have a positive attitude, and work well with others.
HOURS OF WORK: Office hours are 8 AM - 5 PM Monday - Friday. Working hours are generally from 8:30 AM to anywhere between 5- 6 PM Monday-Friday.
SIGNIFICANT DUTIES:
- Ensure the privacy and security of protected health information per HIPAA requirements.
- Greet patients and determine the reason for the visit.
- Complete the required paperwork for the visit.
- Input patient information into the practice management system.
- File and maintain records, both physical and electronic
- Collect all information to call and verify benefits and eligibility on any involved insurance.
- Answer and direct phone calls. Take accurate and detailed messages.
- Take payments and give out proper receipts and paperwork.
- Balance cash drawer at the end of the day.
- Restock and straighten frame and accessories boards.
- Provide support to other departments as requested
Requirements:
- Excellent communication skills, both verbal and written
- Knowledge of basic mathematical skills
- Strong organizational skills with the ability to multitask effectively
- Ability to maintain confidentiality of sensitive information
- Professional appearance and demeanor
- Ability to sit for long periods.
- Punctual and dependable
Job Type: Full-time
Pay: $14.75 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $16