What are the responsibilities and job description for the Student Records Specialist position at Bay Path University?
About Bay Path University :
When Bay Path opened its doors to students in 1897, it had a very clear goal : to provide a practical, affordable, and career-oriented education to prepare students to not only meet the needs of companies, organizations, and communities but to also thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student...to start them on the road of success. That spirit and philosophy is best reflected in our shared vision, "At Bay Path, every learner's dreams of a better career, a richer life, and a brighter future will be realized."
Recognizing that our learners come first, we know it is equally important that we develop, cultivate, and sustain a culture that binds us together as a community. As part of the University's ongoing commitment to diversity, equity, inclusion, and belonging, we draw upon our eight Core Values-beliefs that provide the internal framework and a moral compass for how we work and interact with each other.
Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges and Graduate Programs by The Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA, and a satellite location in East Longmeadow, MA, Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.
For 125 years, we have been committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or We Empower Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change. Be Bay Path.
We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.
Job Description : JOB SUMMARY :
The Student Records Specialist is responsible for the timely and accurate processing of student records and requests related to academic information. This position will be cross-trained to assist with day-to-day functions of the Registrar's Office. To be successful in this position, individuals must possess excellent communication skills (in person, via phone, and via email), high attention to detail, critical and creative thinking, flexibility, and an ability to work collaboratively with all members of the University community.
ESSENTIAL JOB FUNCTIONS :
- Responsible for maintaining front-end communication for the Registrar's Office; including fielding calls from the main office phone line, responding to inquiries from the Registrar email account, and assisting student walk-ins
- Processes transcript and enrollment verification requests
- Ensures that contact information, important dates, forms, and other related documents for the Registrar's Office are accurately and regularly updated on the BPU Community, the Google Drive, and in other shared areas
- Maintains accurate and updated student records in Jenzabar, including processing of add / drops, enrollment status updates, major / program changes or declarations, grade changes, and other functions as necessary
- Handles reservations for academic space on the Longmeadow and East Longmeadow campuses
- Assists Registrar staff with performing mail merges (for both physical letters and emails) related to academic standing and student status
- Responsible for office supply ordering
- Oversees the hiring, scheduling, responsibilities, and training of office work study students
- Assists with the evaluation and entering of external credits (transfer, ACE, AP, CLEP, IB, etc.) to student records, verifying exceptions with the Senior Associate Registrar as needed
- Upholds internal, federal, and Massachusetts Department of Education policies and procedures, integrity and ethical standards
- Provides excellent customer service in support of a student-centered culture
- Supports the planning and execution of Commencement ceremony, and assists with management of student regalia and diploma orders
- Remain informed on Family Educational Rights and Privacy Act (FERPA) guidelines and provides training to work study students and other individuals on an on-going basis as needed
- Assists with the production, maintenance, and schedule of communications from the Registrar's Office
- Attends meetings, conferences, trainings, and workshops to keep up-to-date on topics relating to registration, procedures, and student records
- Complete other assignments as directed by the Senior Associate Registrar
SUPERVISORY RESPONSIBILITIES :
Requirements :
QUALIFICATIONS and SPECIAL SKILLS :
Additional Information :
Commitment to Diversity, Equity, and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures equity, respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.
Application Instructions :
Applicants for this position should attach a cover letter, resume / curriculum vitae, and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails will not be accepted.
Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented backgrounds. An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.
Bay Path University is a smoke and tobacco-free community.
All offers of employment are contingent on satisfactory background checking.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1157.
