What are the responsibilities and job description for the Front Desk Receptionist position at Bay Paws Pet Resort?
Do you have customer service experience? Do you love pets? Do you love fast paced work environment? Would you like to bring your dog to work?
If you said YES to all of these, then you could be a great addition to our team!
WHO WE ARE
We are a close and driven team focused on providing excellent client experience and pet care in a safe and clean environment. We are on a mission to exceed all pet parent expectations and make sure all our pet clients will look forward to coming back. Our clients include fellow pet lovers who are looking for a safe and happy place for all their pets' needs. We are growing and looking for like minded, caring and people who strive for excellence and would love daily pet cuddles.
WHAT YOU WILL DO AS THE RESERVATIONS SPECIALIST
Greet all our clients with a smile and enthusiasm
Make reservations for daycare, boarding, and grooming appointments
Answer phone calls and emails
Handle our pet clients
Make sure all our clients have the necessary documents
Upsell all services we offer
YOU ARE THE IDEAL CANDIDATE IF YOU ARE
Reliable - you show up on time ready to work
Enthusiastic - you care about the services we provide and are happy to do your job
Detail oriented - you notice the subtle changes in pet behavior, feed and medicate them correctly
Tidy - you love to clean and keep your surroundings spotless
Passionate - you truly care about the well-being of pets
YOU POSSESS THESE BASIC REQUIREMENTS
1-2 years of experience in customer service and/or pet care
Phone and computer skills
High school diploma
WHY YOU’LL LOVE WORKING WITH US
We are a fun and driven team and... we get to play with puppies!
Are you interested in joining our team? Apply now and send us your resume!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16
