What are the responsibilities and job description for the Parts Counterperson position at Bay Ridge Subaru?
Bay Ridge Subaru, located on Cropsey Ave in Brooklyn, NY is looking to hire a responsible and friendly professional to join our team as a parts specialist. The “right individual” will be courteous, outgoing and possess a strong penchant for keeping our customers completely satisfied. If you are looking for a long-term career, this is your opportunity to join our busy and dedicated team!
What We Offer:
- Paid vacation & sick time
- Employee purchase program
- Paid Training
- Growth opportunities
Responsibilities
-
Oversee the parts sales process from start to finish.
-
Communicate with staff and customers in a friendly and professional manner.
-
Converse effectively/efficiently regarding customer parts status.
-
Read and understand the parts catalog when looking up and communicating to customers about specific parts.
-
Answer phone calls, provide price quotes and other information to customers.
-
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
-
Provide high level service to both internal and external customers.
- Fulfill online orders and body shop orders
-
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
-
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
-
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
-
Make sure all internal requests for parts are billed on service repair order.
-
Receive payment from retail customers or obtains credit authorization.
- check in parts and stock parts to their designated bins
- responsible in keeping the work area clean
- restock part bins
- Deliver parts to customers or pick up parts when necessary to fill customers orders
Parts come different weights and sizes. Parts can range from 1- 350 lbs. You must be able to carry, lift or move items daily with a pallet jack or hand truck when necessary
Qualifications
-
High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Reliable and dependable in arriving on time and demonstrating exceptional attendance
-
Eager to improve in a dynamic work environment
-
Strong interpersonal and time management skills
-
Ability to read/interpret safety and maintenance documents
-
Ability to calculate figures/amounts including; discounts
-
Valid driver's license and CLEAN driving record over the age of 21 with a minimum of 3 years driving history
Applications must be submitted online along with a resume
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
