What are the responsibilities and job description for the Parts Counterperson position at Rye Subaru?
At Rye Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and the highest care for our people, customers, and business partners. Every employee at Rye Subaru is critical to our success. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Benefits
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Competitive Pay
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401(k) Match
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Open at 7:30 - 5:00 Monday - Friday / alternate Saturday 8:00 - 3:00
- Paid Vacation
- Closed on Major Holidays - Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Memorial Day, 4th of July, Labor Day
- Closed Sundays
Responsibilities
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Oversee the parts sales process from start to finish
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Communicate with staff and customers in a friendly and professional manner
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Converse effectively/efficiently regarding customer parts status
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Read and understand the parts catalog when looking up and speaking about specific parts
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Answer phone calls, provide price quotes and other information to customers
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Review body shop estimates to verify the details ordered are correct and that all pricing is in line with the estimate
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Provide high-level service to both internal and external customers
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Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
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Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
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Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
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Make sure all internal requests for features are billed on the service repair order
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Receive payment from retail customers or obtain credit authorization
Qualifications
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High School Diploma or equivalent and prior auto parts sales experience (preferred)
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Basic computer competencies - knowledge of CDK a plus
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Eager to improve in a dynamic work environment
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Strong interpersonal and time management skills
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Ability to read/interpret safety and maintenance documents
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Ability to calculate figures/amounts, including; discounts
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Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
