Social Worker Aide

To perform a variety of tasks to provide aid and general support to staff in the Aging and Disability Services Section under the direction of the Aging and Disability Services Section Manager.

1. Coordinates, assists with, and/or provides services to assigned section consumers which may include:  working with adults with physical or cognitive disabilities and frail elderly; interviewing individuals; making collateral contacts; monitoring compliance with agreements and court orders; scheduling meetings; staffing; researching resources; etc.
2. Provides information about and assistance in connecting with services, programs, resources (public and private) that can help maximize opportunities for self-sufficiency and choice to meet individual needs
3. Provides short term case management services.
4. Carries out home visits on a regular ongoing basis.
5. Coordinates with assigned programs in processing referrals and services; prepares related paperwork; monitors assignments; conducts home visits; monitors expenditures; completes reports; etc.
6. Assists in recruitment, training, coordination and/or tracking compliance of guardians, volunteers, providers, others
7. Processes releases of information; researches DHS service files for cross references, creates client files, pulls client files; copies client data; etc.
8. Inputs data into databases such as: WRAPS? (APS), , PPS; Peer Place
9. Maintains forms and information packets for staff; which may include: creating new reports or forms; modifying existing forms or reports; collating data packets, etc.
10. Electronically scans data to electronic files
11. Coordinates services with other agencies/disciplines/community members such as health care staff, skilled nursing facilities, community-based facilities, Family Care and IRIS staff, financial institutions, law enforcement, schools, attorneys, etc.
12. Follows up with individuals to determine whether needs were met and whether additional information or assistance is warranted.
13. Coordinates and participates in development of evidence-based preventative  health programming
14. Responds to initial incoming referrals for individuals seeking assistance.                        
15. Completes case-related documents including correspondence, case decisions, and general documentation.
16. Arranges and coordinates client services
17. Participates in section and department meetings, work-related committees, and trainings.
18. Provides informational presentations to others  
19. Performs general office work such as filing case notes; copying case files; for Aging and Disability Services staff as needed
20. Participates in supervision/consultation
21. Performs other duties as assigned.
22. Data entry regarding Aging Programs including the Nutrition Program Participation, Transportation, Caregiver Programs, & Evidence Based Programming Participation.
23. Gather data for participation in Aging Programs such as senior meals
24. Provide back-up duties for the Elder Nutrition Program Supervisor as needed
25. Administrative tasks for projects, such as coordinate with the Elder Nutrition Program Supervisor to update formats of program procedures to meet GWAAR standards
26. Collaborate and participate with the ADRC staff, Aging Network, regarding community programs and events.

A. Minimum of a four year human services degree from an accredited college such as:  social work; sociology, psychology, criminal justice, education, early childhood, etc.

B. Minimum of one year working with the target population of elderly and disabled.

C. Valid Wisconsin driver’s license and reliable transportation.

Physical Demands:

A. Ability to sit or stand for extended periods of time while performing duties
B. Ability to drive
C. Ability to lift up to 20 pounds,
D. Ability to work out in the field and navigate environments that are a human health hazard an/or have limited physical access
E. Requires physical demands such as seeing, hearing, and color perception to make judgments both in the office and out in the fieldKnowledge, Skills, and Abilities

A. Interpersonal Skills
1) Recognizes and acknowledges the feelings of others and demonstrates respect for families
2) Recognizes family dynamics and how relationships affect success
3) Identifies strengths and uses them to promoting change
4) Facilitates a team approach
5) Has the ability to engage families, gather information, and identify resources

B. Personal/Professional Awareness
1) Recognizes and respects needs and beliefs of others
2) Understands that people can change and promotes positive change
3) Understands their own bias
4) Identifies personal strengths and limitations related to job duties
5) Displays an ability to be decisive
6) Displays openness to new information

C. Analytical Thinking
1) Gathers sufficient information to facilitate good decision-making
2) Identifies causes of situations or behaviors
3) Displays an ability to gather information from a variety of sources; understands family situations/conditions/dynamics; and problem solves appropriately

D. Communication Skills
1) Facilitates open communication
2) Communicates clearly and accurately, orally and in writing
3) Uses interviewing techniques/methods to eliciting essential information

E. Organizational Skills
1) Uses effective time management techniques
2) Completes all documentation accurately

Salary : $52,978 - $57,533