Technology Clerk III-Dept of Human Services

To perform accounting functions, administrative support work, technology support, general clerical , and back-up reception duties to Department staff. Fiscal / Clerical:

1. Primary clerical support to the Community Support Services (CCS) and Children’s Long-Term Support (CLTS) Programs
2. Submit payment authorizations to Forward Health for CLTS.
3. Process employee expense vouchers for CLTS and CCS.
4. Processes Accounts Payable, Deposits, General Journal Entries
5. Data entry into state and local systems (e.g., PPS, eWISACWIS, WISSIS, MIS, etc.)
6. Process program invoices, authorizations, and Medicaid billing as needed
7. Provide education and training to partner agencies.
8. Distribute mail and correspondence.
9. Develop and maintain current written step-by-step procedure instructions for each job function.
10. Attends staff meetings, supervisor conferences, in-service training, and staff development programs.
11. Function as trainer and mentor to Clerk I and Clerk II positions in the Department and related consortia and provide consultation/staffing when needed or desired.
12. Provide back-up to the EHR users in the Ashland/Bayfield County CCS region as needed.
13. Performs all other duties as assigned.

General Clerical Duties
1) Develop, prepare and update Annual CCS Program Plan and Policies
2) Trains new staff, acts as mentor to Clerk I and II positions and acts as a lead worker when necessary.
3) Provides back up when necessary for all other Clerical I – III positions.

Filing/Technology:

1. Technical lead for the Electronic Health Record (EHR) software
2. Responsible for creating queries, developing reports, and providing technical support for EHR
3. Establish and maintain programs and integrity within the EHR software.
4. Expand and implement use of EHR to other DHS programs as deemed necessary and appropriate.
5. Provide backup to the EHR users in the Ashland Bayfield County CCS region as needed.
6. Trouble shoots, when necessary, on DHS technology prior to contacting IT.
7. Keep files organized in computer directories.
8. Maintain new and closed files.
9. Perform record destruction duties on physical files.

A. Associate degree in a field related to modern office practices, including accounting concepts and procedures.  
B. A minimum of four years of computer experience and proficiency in software used by the Department.
C. Expertise and proficiency in accessing and using state computer systems.
D. In-depth knowledge of programs provided by the Department of Human Services.
E. Possess a valid driver’s license and reliable transportation.

Salary : $46,738 - $60,091