What are the responsibilities and job description for the Community Pharmacy Technician I position at Bayhealth?
Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Nights
SALARY RANGE: 16.49 - 23.37HOURLY
General Summary:
This non-certified Community Pharmacy Technician I is a healthcare employee that performs specific job responsibilities under the direct supervision of a registered pharmacist. The Community Pharmacy Technician I is in school or class to prepare them for certification. They are responsible for providing pharmacy services, including, but not limited to distributing pharmaceuticals, performing inventory control, providing customer service and maintaining pharmacy records. The Community Pharmacy Technician I works as a part of an interdisciplinary patient care team, and under the direction of the Community Pharmacy Technician Supervisor.
Responsibilities:
1. Medication Preparation and Distribution – Replenishes medication, follows departmental standards to ensure secure delivery of narcotics and controlled substances. Interprets and enters electronic and hand-written prescriptions. Ensures patient specific labels are correct regarding medication, dose, dosage forms, package size and instructions. Delivers medications to patient care areas accurately and timely when needed. Ensure medications prepared for distribution are dispensed under the direct supervision of a registered pharmacist.
2. Community Pharmacy Intake – Responsible for patient drop off for new prescriptions, refills, electronic prescription processing, answering phones, meeting the needs of the patients at the counter and addressing any care manager or nurse requests for prescriptions for patient discharge in a timely manner. The intake process is the first line of contact for ensuring a positive interaction with all patients and staff within the Community setting. The technician is responsible for the accuracy of patient demographics, allergies, insurance and prescription processing. Ability to multitask and navigate within the assigned systems, such as EPIC and POS.
3. Pharmacy Information Systems – Maintain competency in technician functions of the pharmacy information system. Maintain competency with the retrieving and reviewing of patients’ physician orders via electronic and scanned hard copies of prescriptions.
4. Medication Replenishment Responsibilities – Assists in the ordering, receiving unpacking and storing of pharmaceuticals in appropriate storage locations. Assists in the reordering of medication when needed. Rotates stock to ensure use before expiration date. Identifies and replaces outdates and/or unusable drugs. Performs return procedures and shelf cleaning for assigned areas for both prescription and over the counter products every 30 days as assigned by supervisor. Returns medications to their appropriate stock locations.
5. Cash Handling and Register Functions – Performs financial transactions according to the POS. Adheres to POS cash register opening and closing procedures to ensure registers are balanced and deposits and paperwork are accurate. Ability to process cash and credit card, as well as, payroll deduction transactions.
6. All other duties as assigned within the scope and range of job responsibilities.
Required Education, Credential(s) and Experience:
- Education: High School Diploma or GED
- Credential(s): None Required
- Experience: Required: No experience necessary.
Preferred Education, Credential(s) and Experience:
- Education:
- Credential(s):
- Experience: Preferred: One-year experience in a customer service role.
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