Resource Technician I - Laundry & Linen

Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Variable

SALARY RANGE: 16.49 - 23.37HOURLY

General Summary:

The Resource Management Technician I is responsible for performing all tasks relative to specific position in a timely manner and meeting or exceeding supervisor’s communicated expectations. Responsible for receiving, pulling orders, preparing orders to ship, stocking inventory locations, and maintaining/staging of assigned inventory locations in a clean and orderly fashion. Provide exceptional customer service, dedication to patient care and ability to work well independently or as member of team. Under mentorship, applies LEAN/Six Sigma principles in daily duties. Understand basic supply chain, LEAN, Six Sigma and medical terminology. Follows all applicable policies, procedures, and manufacturers guidelines.

Responsibilities:

1. Responsible for receipt, distribution, and delivery of resources, supplies and equipment, including, but not limited to disposable medical supplies/equipment, linen and mail.
2. Unloads, sorts and breaks-down inbound shipments; staging materials per standard operating procedures (SOP). Validating shipping quantity and quality at the item level, escalating issues, concerns or questions.
3. Performs transportation or escort services for both internal and external customers, ensuring that the right product is delivered to the right place at the right time.
4. Operates efficiently in electronic inventory management systems, receiving, counting and decrementing inventories in accordance with department SOP.
5. Picks orders for hospital/clinic needs accurately in accordance with department SOP.
6. Actively participates in recall management, monitors inventory for expirations or loss, escalating issues, concerns or questions.
7. Participates in cycle counting and inventory analysis activities upon leadership assignment.
8. Effectively, communicates with teams and clinical partners to ensure product is available at the right place, the right time, and in the right quantity.
9. Applies and adheres to LEAN principles according to division performance improvement methodology
10. Serves as a backup for other department roles as directed by departmental leadership.
11. Actively, participates in root-cause problem solving investigations.
12. Safely operate Resource Management vehicles.
13. All other duties as assigned within the scope and range of department responsibilities.

Required Education, Credential(s) and Experience:

• Education: High School Diploma or GED
  ;
  ;
  
• Credential(s): Powered Industrial Truck
  Heartsaver - Within 90 days, if not already obtained.
  Driver License
  Driving Record Required.
  ;
  
  
  
  
• Experience: Required: Six months or more of Health Care Supply Chain/LEAN/Six Sigma, Military or Warehouse Inventory experience. Preferred: Six months or more of Health Care Supply Chain/LEAN/Six Sigma or Customer Service experience.

Preferred Education, Credential(s) and Experience:

• Education:
• Credential(s):
• Experience:

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