Concierge - BAGT

Bayley at Green Township

(1 FT)

Concierge: As a Senior Living Concierge, you will be responsible for ensuring the well-being, comfort, and satisfaction of residents in a senior living community. You will serve as a point of contact for residents and their families, providing assistance, information, and coordinating various services to enhance their living experience.

Key Responsibilities

1. Resident Assistance

• Greet residents and visitors warmly, providing a friendly and welcoming environment.
• Assist residents with inquiries, concerns, and requests in a timely manner.

2. Coordination of Services

• Coordinate and schedule services such as transportation, housekeeping, maintenance work orders, and social activities.
• -Resident point of contact for Bayley main campus (chapel, hair salon, fitness center etc.)
• Collaborate with other staff members to ensure seamless delivery of services to residents.

3. Information Resource

• Provide information about community amenities, events, and programs to residents and their families.
• Maintain up-to-date knowledge about local services and relevant resources for seniors.

4. Communication

• Keep residents informed about community news and updates.
• Maintain open communication with residents, families, and staff to address concerns and foster a positive living environment.

5. Other Areas

• Assist in setting up Continental breakfast and happy hours
• Assist in maintaining clean and stocked coffee station
• Keep lobby tidied between housekeeping cleaning services

Required

• High School diploma or GED
• Valid Driver's License.

Qualifications:

• Excellent interpersonal and communication skills.
• Strong computer skills
• Strong organizational and multitasking abilities.
• Empathy and understanding of the unique needs of seniors.
• Knowledge of local resources and services for seniors.
• Previous experience in customer service or hospitality is preferred.