What are the responsibilities and job description for the Program Coordinator position at BayMark Health Services?
Job Description
BayMark Health Services, a progressive substance abuse treatment organization, is committed to providing the highest quality patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
We are seeking a highly organized and professional Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions Role and Responsibilities:
• Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.
• Available to receive phone calls after hours, on holidays, and weekends.
• Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.
• Communicates effectively with the billing company.
• Completes phone intake screenings with potential clients and uploads results into EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from Mount Sinai.
• Maintains the Mount Sinai Tracker and Admissions Traffic Report.
• Follows Admissions Process as directed for step-by-step detail.
• Visits treatment facilities, hospitals, and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.
• Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
• Treats clients with dignity and respect and communicates in a non-judgmental manner.
• Assists with client transport as necessary.
• Participates in quality improvement/patient satisfaction initiatives specific to the admission process.
• Maintains professional boundaries with clients and interacts with them in an appropriate manner.
• Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.
Requirements
• 1 years of administrative experience.
• High School diploma or equivalent.
• Valid driver's license.
• Must pass State of Georgia criminal background and driving record checks.
Preferred Skills
• Substance abuse treatment history.
• Strong time management and organizational skills.
• Ability to communicate effectively and empathetically with clients and family members.
• EHR systems experience.
What We Offer
• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.
BayMark Health Services, a progressive substance abuse treatment organization, is committed to providing the highest quality patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
We are seeking a highly organized and professional Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions Role and Responsibilities:
• Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.
• Available to receive phone calls after hours, on holidays, and weekends.
• Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.
• Communicates effectively with the billing company.
• Completes phone intake screenings with potential clients and uploads results into EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from Mount Sinai.
• Maintains the Mount Sinai Tracker and Admissions Traffic Report.
• Follows Admissions Process as directed for step-by-step detail.
• Visits treatment facilities, hospitals, and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.
• Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
• Treats clients with dignity and respect and communicates in a non-judgmental manner.
• Assists with client transport as necessary.
• Participates in quality improvement/patient satisfaction initiatives specific to the admission process.
• Maintains professional boundaries with clients and interacts with them in an appropriate manner.
• Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.
Requirements
• 1 years of administrative experience.
• High School diploma or equivalent.
• Valid driver's license.
• Must pass State of Georgia criminal background and driving record checks.
Preferred Skills
• Substance abuse treatment history.
• Strong time management and organizational skills.
• Ability to communicate effectively and empathetically with clients and family members.
• EHR systems experience.
What We Offer
• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.
