What are the responsibilities and job description for the Front Desk Receptionist position at Baymont by Wyndham?
- Greet hotel guests; answer any questions or concerns
- Provide an outstanding guest experience
- Maintain an orderly front desk
- Operate computer programs and multi-line phone systems
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk
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- Check guests in and out.
- Receive and manage reservations made online and telephonically.
- Verify guests' payment methods during check-in.
- Assign rooms to guests and inform them of any specials offered by the hotel.
- Organize transport services for guests at their request.
- Provide guests with information about the hotel.
- Keep abreast of attractions that may be of interest to guests.
- Serve as a host/hostess at conferences, and ensure that all relevant preparations are made for the even
Job Types: Full-time, Contract
Pay: $9.00 - $9.50 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Required)
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $9 - $10
