Front Desk/Night Auditor

Job Summary
We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our team. This role is crucial in providing exceptional guest services and maintaining smooth operations during the night shift. The ideal candidate will possess strong customer service skills, a friendly demeanor, and the ability to handle various tasks efficiently while ensuring guest satisfaction.

PLEASE DO NOT APPLY IF YOU DO NOT WANT TO WORK OR SHOW UP FOR AN INTERVIEW. DO NOT WAIST MY TIME.

PAY IS $13.00

MUST WORK HOLIDAYS AND WEEKENDS

NIGHT AUDIT: 11PM-7AM 3 DAYS A WEEK, AND 1 DAY OF MID SHIFT 3PM-11PM.

EXPERIENCE REQUIRED

Duties

• Greet and welcome guests upon arrival with a warm and friendly attitude.
• Manage front desk operations, including check-ins and check-outs, ensuring a seamless experience for guests.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Maintain accurate records of guest accounts and transactions using hotel management software.
• Perform nightly audits of financial transactions, ensuring accuracy in billing and reporting.
• Process reservations over the phone and in person, utilizing effective phone etiquette.
• Assist with administrative tasks such as filing, data entry, and maintaining organized front desk operations.
• Collaborate with other hotel departments to enhance guest relations and ensure a high level of hospitality.
• Ensure the front desk area is clean, organized, and welcoming at all times.

Requirements

• Previous experience in guest services or hotel management is preferred.
• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills, both verbal and written.
• Proficiency in phone systems and hotel management software is advantageous.
• Ability to work independently during night shifts while managing multiple tasks efficiently.
• Strong attention to detail with excellent organizational skills.
• A passion for hospitality and creating memorable experiences for guests.

Join our team as a Front Desk Clerk/Night Auditor where you can contribute to providing outstanding service in a dynamic hotel environment!

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: No less than 32 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Night shift

Experience:

• FRONT DESK/NIGHT AUDIT: 2 years (Required)
• Front desk/ night audit: 2 years (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Williston, ND 58801 (Preferred)

Work Location: In person

Salary : $13