What are the responsibilities and job description for the Front Desk Agent position at Baymont Inn and Suites?
About Us:
At Baymont, we pride ourselves on providing exceptional hospitality and creating memorable experiences for our guests. Our team is dedicated to going above and beyond to ensure each visitor feels welcomed and valued.
Job Description:
We are seeking a bubbly and enthusiastic Front Desk Agent to join our team! If you love customer service and thrive in a dynamic environment, we want to hear from you. In this role, you will be the face of our hotel, responsible for creating a warm and inviting atmosphere for our guests. You’ll work independently to resolve issues, answer questions, and ensure every guest has a memorable stay.
Key Responsibilities:
- Greet guests with a warm smile and friendly demeanor.
- Check guests in and out efficiently while providing exceptional customer service.
- Address guest inquiries and resolve any issues promptly and effectively.
- Provide information about hotel services, local attractions, and dining options.
- Maintain a clean and organized front desk area.
- Collaborate with team members to enhance the guest experience.
- Go above and beyond to exceed guest expectations and create memorable stays.
Job Types: Full-time, Part-time
Pay: $16.50 - $17.50 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Morning shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Moses Lake, WA 98837: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
