Hotel Manager

Job Summary
The Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring that guests receive exceptional service while maintaining profitability and efficiency. This role requires a strong leader who can manage staff, optimize revenue, and enhance guest experiences. The ideal candidate will possess a deep understanding of hospitality management and demonstrate excellent interpersonal skills to foster a welcoming environment.

Duties

• Oversee all hotel operations, including front desk, housekeeping, and maintenance departments.
• Manage staff recruitment, training, and performance evaluations to ensure high service standards.
• Develop and implement strategies for revenue management and budgeting to maximize profitability.
• Monitor guest services and address any issues or complaints promptly to enhance guest satisfaction.
• Maintain relationships with vendors and suppliers to ensure quality service delivery.
• Conduct regular inspections of the property to ensure cleanliness, safety, and compliance with health regulations.
• Prepare reports on hotel performance metrics and present findings to upper management.
• Foster a positive work environment that encourages teamwork and collaboration among staff.

Skills

• Strong background in hotel management or hospitality management.
• Proficient in human resources practices including hiring, training, and employee relations.
• Experience in revenue management and budgeting to drive financial success.
• Excellent guest services skills with a focus on enhancing the overall guest experience.
• Knowledge of front desk operations and effective guest relations strategies.
• Ability to communicate effectively; skills are a plus for serving diverse clientele.
• Strong leadership qualities with the ability to motivate and manage a team effectively.
• Exceptional problem-solving skills and attention to detail in all aspects of hotel operations.

Key Responsibilities

• Assist ownership in renovation planning, contractor coordination, and light hands-on improvement tasks as needed
• Recruit, hire, and train front desk, housekeeping, and maintenance staff
• Oversee daily hotel operations, ensuring rooms and common areas meet quality and cleanliness standards
• Manage reservations, front desk duties, and guest experience to ensure satisfaction and positive reviews
• Monitor and manage budgeting, vendor relationships, and inventory control
• Implement safety procedures and ensure compliance with local codes
• Develop and track marketing and occupancy strategies as the hotel reopens
• Foster a welcoming and respectful environment for both staff and guests

This position offers an exciting opportunity for individuals passionate about hospitality who are looking to make a significant impact in the hotel industry. We're looking for a hands-on, driven, and committed Hotel Manager (or management couple/team) to join us in a unique opportunity to help reopen and revitalize a hotel in Dowagiac, Michigan. This role is perfect for a couple or small family seeking a long-term position that could include housing and utilities.

Our hotel is currently undergoing renovations, and we need someone who is not just experienced in hospitality—but also excited to roll up their sleeves and be part of the rebuilding and relaunch process.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• On call
• Overnight shift
• Rotating weekends
• Weekends as needed

Experience:

• Hotel management: 3 years (Required)

Ability to Commute:

• Dowagiac, MI 49047 (Required)

Ability to Relocate:

• Dowagiac, MI 49047: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $55,000