What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at BAYMONT INN & SUITES?
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Call direct on Hotel - 715-732-2321
Responsibilities:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.
- Up sell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Pay: $11.00 - $13.00 per hour.
Job Types: Part-time, Full-time
Pay: $12.00 - $13.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
Ability to Commute:
- Marinette, WI 54143 (Required)
Ability to Relocate:
- Marinette, WI 54143: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13
