What are the responsibilities and job description for the Front Desk Clerk position at Baymont Inn & Suites?
Company Overview
Baymont Inn and Suites is a prominent player in the traveler accommodation industry, located in South Haven MI. We are dedicated to providing exceptional hospitality services to our guests, ensuring a comfortable and enjoyable stay.
Summary
We are seeking a Front Desk Agent to join our team at Baymont Inn and Suites. This role is crucial for creating a welcoming environment for our guests and ensuring smooth operations at the front desk. The ideal candidate will play a key role in enhancing guest experiences while supporting the overall mission of our hotel.
Responsibilities
- Greet and check-in guests with a friendly and professional demeanor.
- Manage reservations and handle guest inquiries efficiently.
- Maintain accurate records of guest information and transactions.
- Assist with administrative tasks such as filing and managing calendars.
- Utilize phone systems to communicate effectively with guests and staff.
- Ensure the front desk area is organized and welcoming at all times.
- Handle guest complaints or issues promptly and professionally.
Requirements
- Proven experience in a front desk or customer service role is preferred.
- Strong computer literacy skills, including proficiency in hotel management software.
- Excellent time management skills to prioritize tasks effectively.
- Ability to communicate clearly over phone systems and in person.
- Administrative experience is a plus but not mandatory.
If you are passionate about hospitality and ready to make a difference in our guests' experiences, we invite you to apply today and become part of our dedicated team at Baymont Inn and Suites!
Job Types: Full-time, Part-time
Pay: $12.50 - $13.00 per hour
Schedule:
- Day shift
Ability to Commute:
- South Haven, MI 49090 (Required)
Ability to Relocate:
- South Haven, MI 49090: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $13
