Internal Communications Specialist

The primary purpose of this position is to create a consistent and engaging methodology around internal/employee communications and to serve as a liaison between the Credit Union and its’ employees to cultivate and grow overall employee experience.  This is accomplished by the creation and implementation of internal communication strategies which align with Credit Union strategic goals, drive communication and engagement inter-departmentally and organizationally, and shape a communications-driven culture. This role will provide governance over internal communications platforms including BayPort’s intranet and other digital and non-digital platforms; as well as, assists Human Resource functions including but not limited to writing job descriptions, preparing new employee on-boarding communication, recruiting, employee development, and other duties as requested.

Responsibilities Include:

• Create internal communication to all employees in a clear, timely and effective manner that fuels employee engagement and influences connectivity and culture.
• Create specific communications action plans, timelines, and defined deliverables that support the communication of internal messages helping BayPort shape culture, and deliver results.
• Write, edit and produce communications for internal audiences including but not limited to presentations, intranet articles and content, and employee communications, messages and emails.
• Review and edit drafted communications and make recommendations to ensure messaging is consistent with BayPort business strategies.
• Coordinate content development across BayPort’s intranet homepage to maintain a vibrant balance of relevant news, information, tools, and resources.  
• Regularly communicate with intranet site owners to maintain active communities and coordinate intranet content providers, site editors and administrators to ensure content is aligned with BayPort’s communication strategy.
• Manage and maintain internal communication platforms processes and procedures.
• Implements metric reports to measure effectiveness of internal communications channels and measure internal communications with the goal of continuously improving internal communications strategy to reach and engage employees.   
• Collaborate and support the work of various internal projects to ensure timely communication to employees.
• Continually improve, measure, and evaluate effectiveness of employee communications strategy and methods.

Qualifications:

• Bachelor’s degree from an accredited college or university in Communications or Business related field or equivalent professional experience.

• 2 – 4 years’ of related work experience.

• Proficiency in Microsoft Office products and graphics programs, including SharePoint and Adobe Creative Suite.

• Demonstrates clear and persuasive communication skills, with intellectual curiosity and a positive attitude.

• Exceptional written communication skills; including spelling and grammar accuracy, and strong attention to detail.

• Excellent interpersonal and collaboration skills; demonstrates effective listening and questioning skills.

• Ability to problem solve with proactive critical thinking skills.

• Ability to work independently, using personal judgement and time management techniques to handle multiple tasks simultaneously while meeting tight deadlines.

• Ability to maintain employee confidentiality at all times.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.