What are the responsibilities and job description for the Part Time Night Auditor position at Bayside Resort Hotel?
Job Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during nighttime hours. This position involves performing front desk duties, managing guest relations, and conducting night audits to ensure accurate financial reporting. The ideal candidate will possess strong customer service skills and have experience in the hotel industry.
Responsibilities
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with company policies.
- Manage front desk operations, including check-ins and check-outs, while providing exceptional guest services.
- Address guest inquiries and resolve any issues or complaints promptly and professionally.
- Maintain accurate records of room availability, reservations, and billing information.
- Prepare daily financial reports for management review.
- Ensure the security of the hotel premises during nighttime hours by monitoring surveillance systems and conducting regular checks.
- Assist guests with any requests or needs, ensuring a positive experience throughout their stay.
- Collaborate with other departments to enhance guest satisfaction and operational efficiency.
Qualifications
- Previous experience in a hotel or resort environment is preferred, particularly in night audit or front desk roles.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
- Knowledge of hospitality software systems is advantageous.
- Excellent attention to detail and organizational skills to manage multiple tasks effectively.
- Ability to work independently during night shifts while maintaining professionalism and composure.
- A friendly demeanor with strong interpersonal skills to foster positive relationships with guests and staff alike.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational integrity of our hotel during nighttime hours!
Job Type: Part-time
Pay: $18.00 - $18.50 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- No weekends
- Overnight shift
Work Location: In person
Salary : $18 - $19
