Health Services Analyst II (Build, Outpatient/Inpatient Access)

Health Services Analyst II (Build, Outpatient/Inpatient Access)

W2 Contract-to-Hire

Salary Range: $166,400 - $187,200 per year

Location: Martinez, CA - Hybrid Role

Job Summary:

We are looking for a Health Services Analyst with EPIC Systems module experience, specifically Prelude, Cadence, and Grand Central.

Duties and Responsibilities:

• Implement applications to support the internal/external customer.
• Coordinate major aspects of the project.
• Meet with clients to document and define requirements, goals, and objectives.
• Define integration of systems and processes as needed within the scope of the project.
• Follow the defined IS project methodology.
• Plan and implement courses of action to achieve department and service goals.
• Document all aspects of the project and process.
• Create and maintain project plans and coordinate steps to meet implementation and/or upgrade schedules.
• Develop system modification/replacement proposals, including cost-benefit analysis and resource requirements.
• Coordinate and perform activities to meet department/customer service goals.
• Track and report problems to vendors and follow-up/resolution to customers.
• Define application issues/bugs to vendors and maintain logs of open issues through resolution.
• Define and perform primary testing of enhancement/upgrades before release to users.
• Update customer, vendor, and management on project progress.
• Coordinate and implement processes to validate achievement to meet/exceed customer expectations.
• Develop testing plans for all changes/upgrades to ensure performance and maintenance of data integrity.
• Propose comprehensive solutions to complex problems, including technical and business aspects.
• Ensure timely communication of all changes to internal/external customers and department management.
• Provide objective assessments of implementation quality, documenting sources of error and "lessons learned."
• Demonstrate innovative analysis and critical thinking skills.
• Accurate and comprehensive view of the system under review and all interfaces.
• Derive a comprehensive solution set and cost/benefit comparisons, and present all feasible options.
• Present rationale for recommendation and can defend in an objective and collaborative manner.
• Propose comprehensive options for solutions to complex problems, including both technical and business aspects.
• Work with internal analysts and technical staff to conceptualize function, data structures, and best fit, and creates functional specifications to meet customer expectations.
• Develop and maintain training environments and materials and provide role-based education (classroom setting, handouts, e-learning, etc.).
• Facilitate communication between customers and all internal/external support resources and perform other duties as assigned.
• Coordinate and deliver education based on the scope of services.
• Actively maintains knowledge of "best practice" and current advances in Healthcare and Information Technology.
• Maintain a detailed understanding of the production environment, rationale for the current state, and ability to accurately assess risk and/or options.
• Provide and promote excellence in customer service for both internal and external customers.
• Develop and maintain training environments and materials and provide role-based education (classroom setting, handouts, e-learning, etc.).
• Facilitate communication between customers and all internal/external support resources and perform other duties as assigned.

Requirements and Qualifications:

• Bachelor's degree and completion of an accredited clinical specialty program
• 3 years of full-time or equivalent system analysis experience in a healthcare information systems environment, working with end users to extract, document, and optimize data flow, implement hospital systems, and support applications and databases.
• 2 years of full-time or equivalent professional experience in a clinical specialty or allied health discipline in either a hospital, clinic, medical facility or dental office
• Project management experience as a technical or application team lead for a major complex project or direct experience as a project manager for smaller projects.
• A current Epic certification may be substituted for required systems experience.

Desired Skills and Experience

EPIC Systems, EPIC Prelude, EPIC Cadence, EPIC Grand Central, healthcare information systems

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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