Job Description
Job Description
Overview
Now Hiring : Case Manager I (Holloway Program)
Job Type : Fulltime. Shift-based (to be discussed with supervisor)
Compensation : (60k-65k) annually.
Location : San Francisco, CA
What’s In It for You :
- Insurance : Coverage for medical, dental, life and vision, with varying levels of plans to choose from.
- 403(b) Retirement Plan.
- Paid Time Off (PTO) : Including vacation days and sick leave.
- Holidays : 14 Employer-paid holidays.
- Employee Assistance Programs (EAPs) : Offering counseling, support services, and resources for personal or work-related issues.
- Professional Development : Opportunities for training, workshops, or skills development programs.
- Paid Parental Leave : Time off for new parents, including maternity, paternity, and adoption leave.
- Voting Time Off (VTO) : Allowing employees to take paid time off to vote.
Who We Are :
Bayview Hunters Point Foundation has been at the heart of social justice for over 50 years, providing support services for predominantly low-income people of color in the Bayview and throughout San Francisco.
Our mission is to build a community that is empowered, clean, safe, and healthy. We are focused on multidisciplinary, community-informed support for our clients, addressing the root causes of unemployment and homelessness, and advocating for the basic human rights of food, health, economic and housing security.
Today, BVHPF’s nearly 200 employees serve over 5,000 disadvantaged clients each year. Our programs include :
Mental health counseling for youth and adultsSchool-based mental health servicesSubstance abuse counseling and methadone treatmentFamily transitional and supportive housingRapid rehousing and flex pool housing programsCase management services at several homeless and housing programsBayview SAFE Navigation CenterThese programs are funded through nearly 20 contracts with the City & County of San Francisco, and are monitored and regulated by several authorities, including CCSF and the State and Federal government.
Job Summary :
As a Case Manager at a temporary homeless shelter, residential housing, your role will involve providing comprehensive support services to individuals and families experiencing homelessness. You will be responsible for assessing clients' needs, developing individualized service plans, and connecting them with appropriate resources to help them regain stability and move towards permanent housing. Your primary objective will be to empower clients to overcome barriers and achieve self-sufficiency. This position reports to a Program Manager and works closely with the Site Director and other leaders.
What You’ll Do :
Client Assessment and Service Planning : Conduct comprehensive assessments to identify clients' strengths, challenges, and needs. Collaborate with clients to develop individualized service plans that address their unique circumstances. Regularly reassess and update service plans based on clients' progress and changing needs.Resource Referral and Coordination : Connect clients with essential resources, such as emergency shelter, food, healthcare, mental health services, substance abuse treatment, and employment support. Liaise with external service providers and community organizations to coordinate access to necessary resources. Provide ongoing support and advocacy to help clients navigate complex systems and overcome barriers.Case Management and Support : Conduct regular check-ins with clients to monitor progress, provide emotional support, and offer guidance. Collaborate with clients to set goals and develop action plans to address identified needs. Assist clients in accessing and applying for benefits, entitlements, and supportive services. Advocate on behalf of clients to ensure their rights and needs are met within the shelter and in the community. Contacts participant within 2 business days and schedules intake meeting after receiving the referral. Attends weekly case consultation meetings and monthly trainings; meets regularly with clinical supervisor to exchange pertinent information and receive supervision.Crisis Intervention and Conflict Resolution : Respond promptly to crisis situations, including mental health crises, substance abuse relapses, or conflicts within the shelter. Provide immediate support and guidance to de-escalate situations and ensure the safety of all individuals involved. Collaborate with internal and external resources to address crisis situations effectively.Documentation and Reporting : Maintain accurate and up-to-date client records, including assessments, service plans, progress notes, and outcomes. Prepare and submit reports as required by the shelter management and funding agencies. Ensure compliance with confidentiality and data protection guidelines.Collaboration and Teamwork : Collaborate with shelter staff, including social workers, counselors, and administrative personnel, to provide coordinated care and support. Participate in staff meetings, case conferences, and training sessions to enhance knowledge and skills. Contribute to a positive and inclusive work environment by actively engaging in teamwork and professional development.What You’ll Need :
Bachelor’s Degree in related field or a minimum of 4 years direct experience in case management.Experience in community-based case management position (preferred).Knowledge of San Francisco resources (housing, substance abuse, mental health, shelters, etc.)Certified Case Manager (CCM), Certified Alcohol and Drug Counselor (CADC), or Mental Health First Aid (preferred)Valid California’s Driver’s License (if duties require).Ability to work effectively as a member of a multidisciplinary team.Effective written and verbal communication.Good computer / technology skills.Ability to assess safety risks.Ability to promote a positive, supportive culture.Ability to engage clients and hold hope in the face of adversity.Ability to gain trust and build rapport with diverse populations.Ability to be patient and mindful.Able to meet required state, federal, local and BVHP standards.Live Scan fingerprinting and TB clearance as well as any other medical vaccinations may be required.At least two COVID-19 vaccinations (preferred).As part of our commitment to maintaining a secure environment, all candidates selected for this position will be subject to a comprehensive background check clearance. This clearance is a standard part of our employment process and is conducted in accordance with applicable laws and regulations.Bayview Hunters Point Foundation is a welcoming space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply. Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer.
Please visit our website to know more about us : Community Improvement | Bayview Hunters Point Foundation
