Senior Systems Business Analyst (E-Front)

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The Systems Business Analyst Sr. is responsible for ensuring business requests are reviewed, analyzed, and effectively communicated to the development team.  The Systems Business Analyst Sr. will work with business partners, clients, and prospective clients to design solutions on eFront for their illiquid fund structures.  The Systems Business Analyst Sr. will implement and oversee a training program for both analysts and developers to deepen the organization’s knowledge of the FrontInvest platform.  They will also play a significant role in communicating issues to support teams and IT Management.  This is a fast-paced environment with frequent interactions with Business and Application teams.  He/She will participate in strategic projects in support of the department objectives: Standardization of eFront Invest and Data/Reporting solution design around eFront Invest and DWH.

Responsibilities:

Management

• Systems Lead for strategic projects related to eFront Invest platform: Standardization and Data/Reporting solution design.
• Establishes and maintain a culture of exceptional client service.
• Build strong relationships with all systems support teams to promote problem solving, innovation, and efficient troubleshooting for the end user community.
• Conduct regularly scheduled team meetings, to ensure the team is current on new technology, procedures and system changes.

Analysis/Design

• Develop clear, concise methodology documents, which require proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, ERD modelling, reporting specifications…
• Review and triage business requests and guide analysts to come up with solutions.
• Work with business teams, clients and prospective clients to come up with solutions to their processing needs.
• Understand the data and reporting gaps / challenges the Alternatives teams currently have and propose solutions to improve the process while mainly focusing on reducing the time-to-market for the delivery of new reports and encouraging self-service reporting solutions.
• Lead data related projects and participate in the different phases from requirements gathering to solution designing, development and testing.
• Become the team’s key person for all new requests regarding data connectivity queries and initiatives.
• Facilitate the self-service data consumption from the eFront platform through user friendly and end-to-end solutions compliant with the bank’s reporting strategy. Clear guidance, support and documentation will need to be provided for the different counterparties extracting data from eFront.
• Ensure a high quality of data and accuracy for the different implemented solutions and datasets.

Technical

• Assist with application configuration on critical projects
• Guide the developers through the build process
• Continually develop and review operational documentation, procedures and standards to ensure accuracy and effectiveness.

Education level and/or relevant experience(s):

• BA/BS Information Technology or relevant experience.
• 5 years of experience working on systems development projects ideally related to Alternatives funds
• Strong background on eFront platform and products (eFront Invest, DWH, ICX)
• Strong analytical and design skills with great written and oral communications skills
• Working knowledge of relational databases and data modeling with experience in writing SQL queries (views, procedures, functions…).
• Business Intelligence/Reporting working knowledge with ability to build customized complex data solutions.
• Knowledge of one or more BI platforms as Alteryx, Cognos, Tableau or alike.
• Basic business knowledge from Accounting, Transfer Agency or Custody in the Alternatives Funds domain.
• Experience with Client Service-related functions.

Knowledge and skills (general and technical):

• Experience working with configurable Vendor products (including eFront Invest and DWH)
• Basic knowledge of mainframe and distributed software tools
• Knowledge of standard desktop tools, such as Microsoft Office suite and Lotus Notes
• Strong verbal and written communication skills – Fluency in English.
• Experience meeting deadlines and service deliverables
• Ability to multi-task in a fast-paced environment
• Strong organization and prioritization skills

Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

• Strong background on eFront’s FrontInvest platform a must (as Fund Administrator)
• Ability to work flexible hours
• Flexibility, adaptability and willingness to learn new things

What We Offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Hybrid working model
• Private medical care
• Life Insurance
• Professional trainings and qualification support
• Wellbeing Program
• Social, sport and integration events
• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.