What are the responsibilities and job description for the Benefit Operations Administrator position at BBSI Portland?
Job Description
Job Description
We have a Portland client currently looking for skilled individuals with experience in account management and benefits for various positions. As Benefit Operations Professional, you will play a crucial role in managing your designated book of business, collaborating closely with internal service teams, Brokers, and clients to ensure exceptional service delivery that surpasses client expectations. Your primary responsibility will be to act as the main point of contact for clients' benefit-related service requirements.
- Responsibilities :
- Manage and oversee assigned book of business
- Provide advisory support to clients
- Assign tasks to internal service team members
- Independently handle the renewal process
- Address daily client issues
- Conduct needs analysis and strategy discussions
- Lead enrollment meetings when necessary
- Hold face-to-face meetings with clients
- Offer guidance on cost reduction and competitive benefit options
- Identify cross-sale opportunities to expand the business portfolio
- Cultivate client relationships through proactive communication
- Educate clients on industry trends, concerns, and changes
- Efficiently manage complex accounts and high-level service deliverables
- Demonstrate leadership within the extended service team
- Requirements :
- Self-motivated and disciplined
- Strong written and verbal communication abilities
- Understanding of payroll fundamentals and benefits / payroll deductions is a must
- Excellent organizational and detail-oriented skills
- Demonstrated leadership qualities
- Capable of engaging with clients strategically
- Thrives in a dynamic work environment
- Flexibility to work additional hours during peak season
- Ability to commute to worksite location for at least 4 days a week
- Experience :
- 3 years of experience in account management or a consultative role
- Previous experience in a broker agency or benefit administration firm
- Profound knowledge of health and ancillary products
- Proficiency in Microsoft Office products
- Bachelor’s Degree is preferred but not required
- Experience with database applications is a bonus
Compensation is based on skills, education, and experience levels. 28-36 an hour.
8% Target bonus is paid yearly and based on performance!
Company Description
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both, in order to make a successful placement.
Company Description
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both, in order to make a successful placement.
