What are the responsibilities and job description for the Health care and DATA ENTRY or Customer Service position at BCF?
Overview
We are seeking a Healthcare Customer Service Representative to join our team. The ideal candidate will play a crucial role in ensuring positive customer experiences within the healthcare industry.
Duties
- Provide exceptional customer service to patients and healthcare providers
- Answer inquiries and provide information about healthcare services
- Process orders and handle order entry accurately
- Maintain organized files and records
- Utilize computerized systems for data entry and information retrieval
- Perform clerical tasks such as organizing paperwork and documentation
- Collaborate with healthcare professionals to ensure seamless service delivery
Experience
- Skills:
o Strong computer skills.
o Ability to meet strict deadlines.
o Great attention to detail.
o Excellent communication skills.
o Outstanding problem-solving and organizational abilities.
o Ability to multitask and manage time effectively.
o Flexibility and adaptability in a growing work environment.
- Prior experience in a customer service role is preferred
- Proficiency in Microsoft Office, particularly Excel for tasks like pivot tables
- Strong organizational skills to manage multiple tasks efficiently
- Familiarity with office procedures and clerical duties
- Ability to work with various computerized systems for data entry and retrieval
- Experience with order entry processes is a plus
Job Type: Full-time
Pay: $21.55 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Austin, TX 78727 (Required)
Ability to Relocate:
- Austin, TX 78727: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $22
