Sales Operations Specialist

BCforward is looking for Global Quota Operations at Bellevue, WA / Seattle, WA

Job Title: Contractor - Global Quota Operations

Location: Bellevue, WA / Seattle, WA (Hybrid, 2-3 days per week)

Contract Duration: 7 Months (Potential for Extension or Permanent Role)

Interview Process: 3-4 Rounds (Potential Assessments)

Start Date: As soon as possible

Role Overview:

The Contractor for Global Quota Operations plays a critical role in setting fiscal year planning stakeholders up for success by improving efficiency in our planning tool performance (uptime & speed) and streamlining processes. This role is essential for delivering a seamless user experience for fast and accurate quota delivery within February. Working cross-functionally with Finance, Incentive Compensation, and Sales Strategy, this individual will identify and solve areas of excessive complexity, manual effort, or cross-functional dependency.

This role requires a strategic thinker with a relentless curiosity and the ability to work independently while seeking guidance when needed. Responsibilities include business requirement documentation, status tracking, enablement content creation, and executive presentations.

Key Responsibilities:

• Become a subject matter expert in quota planning, guiding multiple stakeholders on policy, processes, and planning tool features for fiscal year planning.
• Deliver data-driven insights and solution recommendations in partnership with cross-functional teams to streamline quota planning tools and processes.
• Drive the retrospective workflow to collect and consolidate feedback from primary stakeholders: Quota and Strategy teams.
• Collaborate with quota business requirement owners to consolidate target-setting tool enhancement requests for the upcoming fiscal year.
• Create demo recordings highlighting key changes and process workflows and share them via regular stakeholder readouts.
• Develop user story documentation required for Anaplan tool development and facilitate corresponding demos/UAT for planning stakeholders.
• Coordinate with executive leadership to ensure the timely delivery of critical quota data dependencies.
• Regularly connect with relevant planning stakeholders to share updates and gather feedback on the Anaplan Quota Setting Tool.
• Support a structured learning journey for stakeholders across Go-To-Market Planning Applications.
• Craft structured, just-in-time communication, reminders, and learnings during execution.
• Establish transparent, reliable program progress tracking for executive leadership.

Preferred Skills & Qualifications:

• 1-2 years of experience in sales operations, sales analytics, sales finance, sales compensation, or strategy roles.
• Experience with the planning and delivery of Go-To-Market processes, and/or familiarity with target-setting for various selling roles across different regions.
• Previous experience supporting large-scale IT implementations or enterprise-level critical initiatives.
• Self-starter with the ability to manage deliverables independently in high-pressure situations.
• Creative problem-solver who can balance the big picture with details to overcome challenges and find alternative solutions.
• Strong analytical and critical thinking skills, able to simplify complex ideas and consider multiple perspectives (policy, process, and technology).
• Adaptable planner who thrives in an environment with shifting priorities and ambiguity.
• Team-oriented decision-maker who builds strong rapport and works effectively in cross-functional environments.
• Excellent written and verbal communicator, capable of crafting high-impact takeaways while providing necessary supporting details.
• Risk taker with a track record of curiosity, a beginner's mindset, and a willingness to challenge the status quo.