Underwriting Associate

BCforward is currently seeking a highly motivated Underwriting Associate for an opportunity in Michigan (Remote)!

Position Title: Underwriting Associate

Location: Michigan (Remote)

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 5 months

Job Type: FULL TIME, Contract (Remote)

Pay Range: $22.00 – $25.70/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

·        Minimum 9 years of insurance industry experience preferred.

·        Prior experience in an agency environment and with agency systems.

·        Minimum 5 years of commercial property/casualty customer service representative experience, including workers compensation, liability, and property.

·        Licenses: Hold a General P/C agent license or obtain within 6 months.

Job Description:

Job Description:

The Senior Customer Service Representative/Underwriting Associate (SCSR) plays a crucial role as the primary liaison for our insurance agency clients and self-insured pool member clients. The SCSR is responsible for placing various insurance coverages such as Bonds, Crime, Windstorm, Flood, Cyber, and others in the standard insurance marketplace. Additionally, the role involves managing day-to-day customer service and basic underwriting needs for self-insured property/casualty and workers compensation pool clients.

Essential Job Responsibilities:

Insurance Agency:

·        Place miscellaneous ancillary lines policies for Pools and stand-alone accounts.

·        Review and complete applications, submitting them to appropriate markets.

·        Process policy change requests and maintain/update client records.

·        Provide premium quotations, create proposals, and handle policy invoicing.

·        Manage inquiries, correspondence, and policy renewal notices.

·        Assist in preliminary claims notices and maintain records in AMS 360.

·        File Surplus Lines taxes and maintain appropriate records for tax filings.

General:

·        Document and input all communications and documents into AMS within specified timelines.

·        Perform other duties as assigned.

Qualifications:

Education:

·        High School Diploma or equivalent; some college coursework preferred.

Experience:

·        Minimum 9 years of insurance industry experience preferred.

·        Prior experience in an agency environment and with agency systems.

·        Minimum 5 years of commercial property/casualty customer service representative experience, including workers compensation, liability, and property.

Licenses:

·        Hold a General P/C agent license or obtain within 6 months.

Skills/Abilities:

·        Strong organizational and prioritization skills.

·        Ability to multitask and adapt quickly to changing priorities.

·        Proficiency with underwriting and agency systems (AMS preferred).

·        Typing speed of at least 40 words per minute and 10-key by touch.

·        Ability to work independently and in a team environment.

·        Strong problem-solving skills and attention to detail.

·        Excellent written and verbal communication skills.

Critical Behaviors:

·        Demonstrates self-management and goal orientation.

·        Provides timely and effective services to customers.

·        Contributes to team development and productivity.

·        Actively seeks opportunities for improvement.

·        Adheres to company core values and ethics.

Knowledge:

·        Intermediate-level proficiency in Microsoft Office Word and Excel

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.