Manager, MC Operational Excellence

Job Summary:

The Management Consulting Manager will be part of a Management Consulting team supporting projects in the areas of Technology Enablement; Business Process Improvement; Finance and Business Operations; in addition to Business Transformation and Operational Excellence efforts.



Job Duties:

• Acts as primary contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified
• Provides exceptional client service and develops advanced level deliverables and/or solutions to client issues
• Establishes engagement budget, provides recommendations for project scope and underlying pricing changes, as needed
• Prepares periodic and timely billings, and manages adjustments to engagement realization, as needed.
• Identifies, grows, and maintains strategic relationships with client personnel, including members of client management
• Prepares formal and informal presentations for client meetings
• Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her engagement leaders
• Participates in marketing and business development activities within practice
• Drafts proposals and reports, and completes research, when needed
• Administers project plans
• Communicates and oversees the project plan making updates as directed by the management team
• Manages tasks closely to make sure they are being completed and in a timely manner
• Gathers deliverables and distributes project documents appropriately
• Documents information from internal project meetings
• Identifies and tracks any gaps or issues in the project
• Schedules meetings with the management team and the project team
• Escalates any issues to management as needed
• Prepares and distributes change management and project communications
• Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors
• Able to travel 25% to perhaps as much as 50% of the time, as needed
• Other specific duties as required by individual clients

Supervisory Responsibilities:

• May supervise the day-to-day workload of other personnel on assigned engagements and reviews work products
Acts as mentor to others, as appropriate

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Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor’s degree, required;

Experience:

• Five (5) or more years of professional experience , required
• Strong analytical, facilitation, documentation, and communication skills, required
• Strong project planning, scoping and management skills, required
• Strong business process analysis & design and process flow skills or a strong understanding of Technology, Operations, or Finance functions, required
• Client facing consulting experience, preferred
• Project Management experience, preferred

Software:

• ERP knowledge, preferred
• Knowledge of project management practices preferred

Other Knowledge, Skills & Abilities:

• Excellent interpersonal and customer relationship skills
• Detail oriented
• Able to work in a deadline-driven environment
• Capable of successfully multi-tasking while working independently or within a group environment
• Professional demeanor
• Strong problem identification and solving skills
Strong verbal and written communication skills

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets