What are the responsibilities and job description for the Restaurant Manager position at BDP SUPPORT SERVICES LLC?
Job Description
Job Description
Description : Position Summary :
The Assistant Manager plays a vital role in supporting the daily operations of the restaurant, assisting in managing personnel, ensuring exceptional service standards, and maintaining a high-quality guest experience. You will work closely with the General Manager to oversee all aspects of operations, including sales, service, health & sanitation, and product quality. As an Assistant Manager, you will help guide the team, ensure proper training, and contribute to achieving financial and operational goals.
Key Responsibilities :
Operations Support & Team Leadership
Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service.
Maintain high standards of hospitality and service at all times
Participate in daily staff meetings
Assist in the hiring, onboarding, and ongoing training of team members.
Participate in team development by coaching employees and promoting a positive and collaborative work environment
Ensure adherence to company policies
Help with the execution of operational procedures for both front-of-house and back-of-house staff
Sales & Service
Help implement and execute marketing, promotional, and event strategies to increase guest engagement and drive sales
Support the management of the restaurant’s beverage program, assisting in inventory tracking and ordering processes
Ensure consistent service standards are maintained across both front-of-house and back-of-house operations
Assist in the setup, execution, and post-event follow-up for restaurant events
Support guest outreach efforts and manage any service recovery actions needed to maintain customer satisfaction
Health & Sanitation
Assist in ensuring that all team members are properly certified and adhere to health and safety guidelines
Support the General Manager in maintaining health and safety compliance, including coordinating with pest control and reporting any issues promptly.
Inventory & Financials
Assist inventory tracking, ordering, and receiving
Assist financial tracking efforts reviewing performance against budgeted goals
Benefits :
Competitive salary and performance-based bonuses.
Health, dental, and vision benefits.
Opportunities for professional growth within the company.
Employee discounts and other perks.
Requirements :
2 years of restaurant management experience, preferably in a full-service environment.
Strong leadership skills with the ability to motivate and guide a team effectively.
Excellent communication and interpersonal skills, with a customer-focused mindset.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Proficient with restaurant management systems (Toast, 7Shifts, etc.) and Microsoft Office Suite.
Must be ServSafe certified (or willingness to obtain certification).
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