What are the responsibilities and job description for the Cloud Solutions Specialist position at BDR - Business Development Resources?
Business Development Resources (BDR) is the premier provider of business training and coaching services to HVAC contractors. Our goal is simple: empower our clients with our industry experience and information to give them the knowledge and skills they need to drive profit and growth in their business. We are currently looking for a Cloud Solutions Specialist to join our team and embark on their career with BDR! If you are someone who is detail-oriented, a strong communicator, and proactive, then this might be a job for you!
Job Title: Cloud Solutions Specialist
Work Hours: 7:30am - 4:30pm, Monday through Friday, overtime when necessary
Location: Hybrid
Pay Rate: $30.00 - $35.00 an hour, depending on experience
Benefits: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off
Primary Job Function: Assist in developing and maintaining SharePoint Online, Dynamics 365, and associated technologies to support and extend BDR operations, products, and solutions. Responsible for providing technical support and troubleshooting for desktop computers, laptops, and other hardware and software systems used by BDR team members.
Daily Duties
Job Title: Cloud Solutions Specialist
Work Hours: 7:30am - 4:30pm, Monday through Friday, overtime when necessary
Location: Hybrid
Pay Rate: $30.00 - $35.00 an hour, depending on experience
Benefits: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off
Primary Job Function: Assist in developing and maintaining SharePoint Online, Dynamics 365, and associated technologies to support and extend BDR operations, products, and solutions. Responsible for providing technical support and troubleshooting for desktop computers, laptops, and other hardware and software systems used by BDR team members.
Daily Duties
- Collaborate on Dynamics 365 CE development
- MS Flow / Power Automate development and troubleshooting of pre-existing customizations
- B2B guest account management and Microsoft SSO functionality
- SharePoint Online development and administration for both internal and external users
- WordPress-based integrations with an emphasis on Gravity Forms with JavaScript augmentation
- Compassionate customer service featuring active listening
- Outcome-focused project design, management, and control
- Ability to proactively guide conversations with non-technical staff and management to offer solutions to reported issues or requested improvements
- Self-managed research and troubleshooting
- Workload self-management and prioritization
- Security and change control mindset
- Excellent spoken and written communication skills
- Solid troubleshooting skills to solve problems and a sense of urgency
- Must be willing to work evenings and weekends on occasion
- Other duties as assigned
- Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022!!!!
- Our average employee tenure is over 5 years; we really are a great place to work!
- Our team is truly passionate about helping our clients be successful
- Caring ownership and management
- Clear expectations and communication
- Great place for career advancement with training and support from the team
- Lots of long-term clients
- Fun! Yet professional
Salary : $30 - $35
