What are the responsibilities and job description for the General Manager position at Be Relax Spa?
Healing through Touch
Are you passionate about healing through touch to assist others in feeling their best? Do you want to make a difference in the lives of everyday people?
JUST click "Apply Now" to join our team at BE RELAX!
BE RELAX is a Global International Spa located within airports around the world. We are a Paris-born company looking to enhance our client's journey through massage therapy and a wide range of specialized products to use while traveling.
For more information about Be Relax, visit Berelax.com
Duties of the General Manager include:
- Drive, monitor, and analyze sales performance through weekly/monthly dashboards and KPIs to ensure goals are met
- Implement and monitor up-selling techniques to maximize spa and team productivity
- Promote and develop the brand's visibility through merchandising, marketing, and stock handling
- Coordinate recruitment, onboarding, performance management, disciplinary actions, HR reports, and payroll in compliance with corporate HR policies
- Set up effective schedules to ensure productivity and cost-efficiency based on activity and staffing needs
- Handle payroll, scheduling, inventory management, bank deposits, and reporting
- Ensure a friendly, helpful attitude to create an exceptional client/guest experience
- Assist with maintaining the cleanliness of the treatment rooms and common areas
- Maintain a well-groomed, professional appearance and adhere to company policies and protocols
- Perform other duties as assigned
Skills & Qualifications
Passion for People! A true love for customer service and delivering memorable experiences!
- At least 2-4 years of retail sales and spa/massage management experience
- Strong leadership, organizational, and communication skills
- Strong working knowledge of MS Office Suite
- Ensure compliance with all labor and state licensing laws and regulations
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
Benefits
- Competitive Salary with monthly Bonus opportunities
- Paid Vacation and Sick Time
- Medical, Vision, Dental Insurance
- 401K program
- Transportation Reimbursement
- Discount on services and retail products
If you are ready to join a dynamic team and lead two exceptional spa locations, we encourage you to apply today!