What are the responsibilities and job description for the Business Development Manager position at Beach Chevrolet?
Job Title : Business Development Manager
Location : Beach Chevrolet - Little River, SC
About Us : Beach Chevrolet is a leading Chevrolet dealership with a strong reputation for exceptional customer service and high-quality vehicles.
We pride ourselves on providing a superior customer experience and are seeking a dynamic, results-driven individual to join our team as a Business Development Manager .
This is a key role in our organization, responsible for driving the success of our online presence and managing our Business Development team.
Position Overview : The Business Development Manager will be responsible for overseeing the day-to-day operations of our dealership’s website, digital platforms, and business development initiatives.
This includes managing inbound sales opportunities, responding to internet leads, optimizing customer engagement, and leading a team of Business Development Representatives (BDRs).
You will work closely with sales, marketing, and other departments to ensure that all digital communication is optimized and aligned with our dealership’s goals.
Key Responsibilities :
- Lead and Manage BDR Team : Supervise and support a team of Business Development Representatives, ensuring that they effectively respond to inbound leads from phone, email, and internet inquiries.
- Optimize Website & Digital Tools : Manage and enhance the dealership's website, CRM systems, and other software applications to improve lead generation, customer interactions, and conversion rates.
- Monitor and Respond to Inbound Leads : Manage the dealership's inbound sales opportunities through various channels (website, email, chat, etc.), ensuring timely and professional follow-ups.
- Customer Engagement & Retention : Develop strategies to engage customers throughout their buying journey, ensuring positive interactions and a smooth transition from lead to sale.
- Performance Reporting & Analytics : Track and analyze key metrics related to website traffic, lead conversion rates, and team performance to identify areas for improvement and growth.
- Collaboration Across Teams : Work closely with the Sales and Marketing teams to align digital marketing campaigns with sales initiatives and customer outreach efforts.
- Training & Development : Provide ongoing training and development opportunities for the Business Development team to ensure they stay current on best practices, tools, and technologies.
Ideal Candidate Traits :
Qualifications :
Why Join Us? At Beach Chevrolet, we offer competitive compensation, a positive work environment, and the opportunity to grow within a successful and dynamic team.
If you're passionate about business development and excited to help drive the digital growth of a leading Chevrolet dealership, we'd love to hear from you.