Housekeeping Supervisor - Beach Properties of Hilton Head

Essential Responsibilities:

• Conduct daily inspections to ensure properties meet Beach Properties’ cleanliness standards
• Perform security checks, deep clean inspections, and quality control assessments
• Work closely with vendors to resolve any cleaning or maintenance issues before guest arrival
• Maintain a universal cleaning standard and ensure all cleaning vendors comply
• Manage inventory and track supply usage, performing bi-annual inventory checks.
• Ordering, inventory, and monitoring all supplies ensuring cost controls are in place and being followed
• Oversee and manage property inspectors and housekeeping vendors
• Recruit, train, and onboard seasonal and year-round inspectors
• Assign daily tasks to team members, approve timesheets, mileage, and expense reimbursements
• Conduct weekly team meetings to provide updates and recognize achievements
• Foster a positive work environment with open communication channels
• Collaborate with the Maintenance Supervisor to address issues before escalation
• Track work orders, follow up with vendors, and ensure timely issue resolution
• Work with Property Managers for owner approvals on deep cleans or major repairs
• Coordinate with housekeeping vendors to schedule homeowner deep cleans
• Assist with budgeting and cost control related to labor, supplies, and equipment
• Monitor performance, maintain detailed reports, and provide regular updates to senior management

• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

Minimum Required Skills & Competencies:

• Ability to work independently and as part of a team.
• Strong verbal and written communication skills
• Strong organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Ability to handle high-pressure situations with professionalism.
• Customer service experience
• Valid drivers license and reliable transportation
• Ability to work weekends and holidays

Desired Skills & Competencies:

• Proven experience as an Office Coordinator, Administrative Assistant, or similar role.
• Experience in vacation rental or property management preferred
• Proficiency in Microsoft Office Suite and property management software (e.g., Breezeway preferred).

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Ability to lift 40 pounds and exert up to 40 pounds of force. Use your arms and legs. Frequent standing, walking, carrying, bending, reaching and twisting.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Subject to internal and external environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

#LI-DNI