What are the responsibilities and job description for the Service Manager position at Beachside and Company Holding Group, LLC?
Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in auto service management, exceptional customer service skills, and a passion for the automotive industry. As a Service Manager, you will be responsible for ensuring high-quality service delivery, managing staff, and maintaining customer satisfaction while driving operational efficiency.
Duties
- Supervise and lead the service team to ensure effective workflow and productivity.
- Oversee daily operations of the service department, including scheduling, staffing, and training.
- Manage customer interactions, addressing inquiries and resolving complaints to enhance customer satisfaction.
- Conduct auto estimating and provide accurate assessments for repairs and maintenance services.
- Ensure compliance with dealership policies and industry standards regarding vehicle maintenance and repair.
- Maintain inventory levels of automotive parts and supplies necessary for service operations.
- Collaborate with sales teams to promote automotive services and enhance overall dealership performance.
- Implement best practices in tire service, brake repair, and general vehicle maintenance procedures.
- Handle cash transactions accurately while maintaining financial records related to service operations.
Qualifications
- Proven experience in auto service management or a similar role within a dealership environment.
- Strong mechanical knowledge with hands-on experience in vehicle maintenance and repair.
- Excellent customer service skills with the ability to communicate effectively with clients and team members.
- Familiarity with auto estimating processes and tools used in the automotive industry.
- Experience in cash handling and financial management within a retail or service context is preferred.
- Ability to work collaboratively in a fast-paced environment while managing multiple tasks effectively.
- Knowledge of automotive sales principles is a plus but not required.
Join our team as a Service Manager where you can make an impact by leading our dedicated staff while ensuring our customers receive top-notch automotive services.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Longview, TX 75605 (Required)
Ability to Relocate:
- Longview, TX 75605: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $28
