What are the responsibilities and job description for the Call Center Sales Representative position at Beachside Marketing Solutions?
Job Overview
We are seeking a motivated and dynamic Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. You will engage in warm calling and utilize your communication skills to effectively negotiate and close sales. If you have a passion for customer service and a knack for technical sales, we want to hear from you!
Responsibilities
- Handle inbound and outbound calls with professionalism and courtesy.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Conduct warm calls to potential clients, introducing them to our offerings and generating interest.
- Present terms and conditions with clients to finalize sales agreements.
- Collaborate with the business development team to identify new market opportunities.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintain up-to-date knowledge of products, services, and industry trends to effectively market offerings.
Requirements
- Strong communication skills in English, both verbal and written.
- Previous experience in customer service or sales is preferred.
- Familiarity with technical sales concepts is a plus.
- Proficiency in using CRM software is desirable.
- Ability to negotiate effectively while maintaining a positive relationship with clients.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
- Strong organizational skills with attention to detail.
Join us as a Call Center Representative where your contributions will make a difference in our clients' experiences!
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $65,000 - $85,000