What are the responsibilities and job description for the Medical Office Receptionist position at BEACON BEHAVIORAL SUPPORT SERVICES?
The Genesis IOP
Genesis Behavioral Health Services is dedicated to assisting our clients in their efforts to live healthy and productive lives. We ensure that all clients and their families are treated with a high level of respect, integrity, and professionalism. The program incorporates the three fundamentals to establish a balanced life: MIND, BODY, AND SPIRIT. The Genesis offers services to adolescents and adults.
Genesis offers Intensive Outpatient Programs in Psychiatry, Individual Therapy, Family Therapy, Couples Counseling, Outpatient Group Therapy, Substance Abuse/Mental Health Evaluations.
Purpose
To ensure accurate and efficient registration of patients in the Beacon Outpatient Management clinic, including entering demographic and insurance information, collecting patient responsibility at the time of service, and scheduling appointments.
CORE RESPONSIBILIES
- Support and implement the Mission, Vision, and Core Values of Beacon Management and its holdings.
- Uphold the policies and procedures associated with the position and the company overall.
SPECIFIC RESPONSIBILITIES AND DUTIES
- Greet the patient upon arrival in a courteous and professional manner.
- Confirm the patient’s full name, address, phone number, email, date of birth, and emergency contact information. Have the patient complete consent and corresponding paperwork.
- Enter or verify the demographic data.
- Request the patient’s insurance card and valid photo identification, scan/upload into the patient’s chart.
- Input the details into the patient’s chart in Insync, ensuring the policy number, group number, and insurance provider are accurate. Communicate discrepancies to RCM team.
CONTINUING EDUCATION REQUIREMENTS
Personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate Member of Management. In addition, personnel are expected to accept personal responsibility for other educational activities to enhance job related skills and abilities.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
