Client Services Associate

The Client Services Associate is a sales and client relationship support position expected to enhance the client experience by providing exceptional client service. This position is ideal for a creative and organized professional with outstanding administrative skills looking to learn, grow, and develop professionally in the Wealth Management Arena. The ideal candidate is a detailed-oriented self-starter with the ability to take the initiative and work with minimal supervision. '

Responsibilities

• Assist Financial Advisor(s) with sales, service, and operational-related activities such as providing service to clients via telephone, direct interaction and/or written correspondence.
• New Client Onboarding, managing documents for accuracy and completeness.
• Use of DocuSign, scanning, and electronic filing.
• Perform basic money movement functions. (if appropriately licensed)
• Process trades as directed by the Financial Advisor. (if appropriately licensed)
• Process trades and rebalancing in the firms Model Portfolio’s. (if appropriately licensed)
• Monitoring and Processing RMD’s.
• Creation and maintenance of workflows.
• Ensure required client paperwork is current with firm and industry compliance standards.
• Maintain databases and create reports using Salesforce.
• Participate in and receive cross-training, as well as assist with other operational functions as required.

Qualifications:

• Series 7, 63 and Series 65 licenses are preferred but not required.
• A Minimum of 2 years of relevant experience as a Registered Advisor Assistant
• Extensive experience with online trading, client service, and compliance.
• Bachelor’s degree or equivalent combination of education/experience
• Personal or professional track record of achievement
• Adept at prioritizing multiple responsibilities and taking initiative.
• Demonstrates extreme attention to detail.
• Masterful organizational and time management skills.
• Thrives in a fast-paced environment.
• Ambitious and goal-oriented.
• Possesses exceptional people skills and effective verbal and written communication.
• Exudes a high level of professionalism and integrity.
• Ample customer service experience
• Familiarity with navigating Salesforce or similar customer relationship management (CRM) database.
• Proficient in Microsoft 365.
• Experience with Morningstar Advisor workstation.

Preferred:

• ·Having Series 7,65 & 24 and a background with our BD / clearing house Kestra Financial Services ( Clearing through NFS (National Financial Services)

Benefits:

• Company covers 100% of benefits (Health, Dental, Vision)
• 401(k) with up to 3% match
• Complimentary use of Fitness Center
• PTO
• Flexible, hybrid work environment in an easy-to-commute, A office space.