What are the responsibilities and job description for the Benefits Assistant position at Beacon Health (Memorial Hospital & Health System)?
- Granger, IN
- Human Resources
- Beacon Health System
- Full-time - Day - M-F 8am-5pm
- Req #: 216177 Posted: March 24, 2025-->
Summary
Reports to the Director, Benefits & HRIS. A key component of this role is familiarity with the Total Reward functions and the ability to respond to general questions related to HR programs and processes. Processes monthly benefits related billings. Administers Beacon's Service Award program. Processes associates' general deductions.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Displaying a positive team approach to all Human Resources efforts by offering to assist other HR associates and maintaining working relationships with other departments.
- Recommending improvements in work flow, procedures, equipment and forms.
- Providing input and/or feedback regarding concerns and issues in a timely manner.
- Participating on Hospital and System committees as requested.
- Completing other job-related duties and special projects as assigned.
Provides assistance with Total Reward Events by:
- Organizing and distributing service awards, retirement gifts (retirement watches) and Light Wellness prizes.
- Assist with various Total Reward events such as annual open enrollment fair, retirement fair, wellness fair, etc.
- Runs reports to conduct various audits in the benefits area as directed.
- Participating in other associate activities as requested.
- Enters and adjusts associates' general deductions, such as United Way, parking, and voluntary benefits, in PeopleSoft.
- Processes associate name changes as needed.
- Processing and handling all applicable details pertaining to Vacation/PTO Buy Back.
- Responding in a timely manner to inquiries from associates (either on the phone or in person) and explaining various benefits, including: paid benefit time, health insurance, dental insurance, life insurance, flexible spending accounts, COBRA, associate discounts and other applicable associate benefits.
- Handles the processing of COBRA payments and other payments received in Human Resources, including making bank deposits as appropriate.
- Handles the processing of all voluntary deductions including union dues, purchasing power and voluntary benefits.
- Adjusts associates' in-force voluntary deductions in the event of Company Transfers.
- Administers Beacon's Associate Service Award program, including identifying eligible associates, providing appropriate awards to managers for distribution, and keeping a detailed record of award distribution.
Processes the monthly benefits-related billings and performs various benefits-related audits by:
- Conducting a thorough analysis of the monthly benefits billings against payroll/personnel records for accuracy. This includes (but is not limited to): medical insurance, dental insurance, life insurance, pre-paid legal, etc.
- Communicating with the Benefits Specialist and HRIS Data Coordinator regarding any adjustments to be made to the employee data that is maintained in PeopleSoft and Plan Source (for example, benefits added or terminated).
Education and Experience
- The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a HS diploma. A minimum of two years of administrative experience is required. A Bachelor Degree in Business, Human Resources or a related field or previous Human Resources experience is preferred.
Knowledge & Skills
- Requires knowledge of principles and practices of Human Resources.
- Demonstrates proficiency in Word, Excel, PowerPoint and Outlook and ability to learn and master new systems and software.
- Ability to multi-task under pressure and stay calm in stressful situations.
- Requires the interpersonal and communication skills (both verbal and written) necessary to interact effectively with management, staff and outside contacts.
- Requires the ability to pay close attention to details, work effectively with limited supervision, organize and prioritize multiple projects, meet multiple deadlines and follow schedules.
- Demonstrates the ability to ensure confidentiality and exhibits discretion and sound judgment in decisions and responses to questions and requests for information.
Working Conditions
- Works in an office environment.
- Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines.
Physical Demands
- Requires the physical ability and stamina to perform the essential functions of the position.