Claims Supervisor

An automotive company in north Austin is looking to bring on a Claims Supervisor to help support their team. This is a hybrid role (in office 3 days/week). This is a contract to hire position looking for someone who can start ASAP. Pay is $30-36/hr depending on experience.



Responsibilities:

• Leadership & Training: Manage a team of 12, conduct performance reviews, and mentor junior examiners.

• Claims Oversight: Review and process claims, resolve escalations, and ensure compliance with adjudication standards.

• Operational Management: Create and adjust work schedules, track ASE certifications, and assist with staffing.

• Quality & Compliance: Conduct internal audits, trend analysis, and develop training programs.

• Communication: Handle high-volume phone and email correspondence with strong written and verbal skills.
  
  

Qualifications:

• 2 years of mechanical claims experience in a fast-paced call center environment.

• 2 years of leadership experience with direct team management.

• ASE Certifications required (Claims Adjuster License preferred).

• Proficiency in MS Office and familiarity with contact center software (Nice InContact a plus).

• Strong decision-making, problem-solving, and organizational skills.
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)