What are the responsibilities and job description for the Deployment/Desktop Techician position at Beacon Hill?
Job Details
Beacon Hill Technologies is looking for Desktop Support professionals with a passion for customer service and willingness to learn and grow in their career. Our ideal candidate will have strong end user expectation management, desktop support and hardware deployment experience. This role will be responsible for responding to various technical service requests in an enterprise level environment. Applicant should have desktop support experience, be willing to travel within the state of Indiana (mileage is reimbursed) and excellent business acumen/ communication and attention to detail.
- At least 1 year of hands on technical support experience
- Experience installing hardware and software
- Strong customer service experience and deskside manners
- Experience working with a ticketing system
- Experience troubleshooting printers, tablets, desktops and mobile phones, PCs, etc.
- Ability to communicate effectively with staff level to C-level professionals
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future