What are the responsibilities and job description for the Customer Service Representative position at Beacon Mobility?
Transit Team, Inc.
Transit Link Reservations Staff
Transit Team is a provider of paratransit transportation services in the Twin Cities metro area. Â As a Transit Link reservationist, you will be the voice of our company in every interaction with our clients. Â Transit Link is a curb-to-curb minibus or van service for the general public that operates on weekdays throughout the county you're assigned to. Daily job duties include: answering customer phone calls, booking ride requests for customers, canceling rides requests, providing ride ETA data, informing customers of their next day's ride times and explaining the policies regarding Transit Link system and service. Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour
Qualifications
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.
Transit Link Reservations Staff
Transit Team is a provider of paratransit transportation services in the Twin Cities metro area. Â As a Transit Link reservationist, you will be the voice of our company in every interaction with our clients. Â Transit Link is a curb-to-curb minibus or van service for the general public that operates on weekdays throughout the county you're assigned to. Daily job duties include: answering customer phone calls, booking ride requests for customers, canceling rides requests, providing ride ETA data, informing customers of their next day's ride times and explaining the policies regarding Transit Link system and service. Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour
Qualifications
- Clean criminal record
- Good communication and computer skills
- Prior customer service skills a plus
- Familiarity with the Twin Cities metro area
- Paid Training!
- Six paid holidays
- Two weeks of paid vacation after a year of service
- Medical, dental and life insurance
- 401k with a company match
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.
Salary : $18
