Director - Residential Services

Position Summary:

The Program Director oversees assigned homes to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.

They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.

Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of home operations

Education and Qualifications

• Bachelor’s degree in human service preferred
• Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment
• Effective oral and written communication skills
• Strong computer skills and the ability to use office equipment including any BSLS systems
• Attention to detail and ability to multitask
• Must possess a valid driver’s license
• Proficient in reading and writing the English language
• Approved by state, federal and government entities to work within BSLS programs

AAP/EEO Statement:

It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.

As an employee of Beacon Specialized Living (BSLS), you understand and acknowledge that BSLS provides care for individuals living in a residential setting that operates 24 hours, 7 days a week at multiple home locations, and that you may be scheduled to work at any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.

Status: Exempt

Salary: $75,000 annually

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